Talking Fees without Feeling Queasy
How do you approach the fee question with patients? Do you give your patients a
Stressed About Employee Salaries?
Subscribe to the Bite-Sized Practice Management Newsletter: Tips, Scripts and tools designed for dentists in a hurry.
How do you approach the fee question with patients? Do you give your patients a
Do you have the confirmation blues? Do you remind your patients about their scheduled appointments
Dear Sharyn My hygiene schedule is booked solid but I have openings in my schedule.
Dear Sharyn, A colleague in my town told his team on a Thursday that he
Yesterday, your hygiene schedule was fully booked for the next six months. Today, there are
How do you feel about discussing fees with your patients? This was the question posed
Dear Sharyn I have a new treatment coordinator who needs some training on how to
Dear Sharyn, Now that we’ve been using your tool to track case acceptance, I’m feeling
Let’s answer some objections to doing treatment dialogues. As a dentist, you clearly want to
Why do some dental patients say, “When can we start?” while other patients mutter, “Um,
Dear Sharyn My new patients are no-showing for their appointments. I am so booked out
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View your current payroll costs at a glance and forecast the impact of potential raises. You will be able to see any compensation inequities, compare payroll costs to your production and calculate the costs of proposed raises against your production goals.
“As an Office Manager, I’ve seen a great difference in my practice since starting with Sharyn. Three years ago our staff was in turmoil with a lot of infighting and gossip and some jealousy directed towards me.
I had given up because everything I did was judged. Now I have learned to have more one-to-one communication and by being more vulnerable with individuals I found my leadership voice. As a team, we’re all focused on the same goals.
Last year, in August we produced $88,000. This year we’re on track to produce $111,000 this month. I know it’s because we learned how to follow through with patients and communicate our expectations while building our systems.
Sharyn has gotten us out of our comfort zone and inspired us to dream bigger and it works.”