
Talking Fees without Feeling Queasy
How do you approach the fee question with patients? Do you give your patients a
Stressed About Employee Salaries?
Subscribe to the Bite-Sized Practice Management Newsletter: Tips, Scripts and tools designed for dentists in a hurry.
How do you approach the fee question with patients? Do you give your patients a
Dear Sharyn My hygiene schedule is booked solid but I have openings in my schedule.
How do you feel about discussing fees with your patients? This was the question posed
Dear Sharyn I have a new treatment coordinator who needs some training on how to
Dear Sharyn, Now that we’ve been using your tool to track case acceptance, I’m feeling
Let’s answer some objections to doing treatment dialogues. As a dentist, you clearly want to
Why do some dental patients say, “When can we start?” while other patients mutter, “Um,
Dear Sharyn, I’m getting some pushback from my team about the way I diagnose and
How would you describe your role with patients? Do you see yourself as the white
I just got off the phone with a dental professional who has a side business
When patients tell you they can’t afford treatment, you can respond as either the Stern
I have been on this soapbox before. If you want to change patients’ perceptions about
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View your current payroll costs at a glance and forecast the impact of potential raises. You will be able to see any compensation inequities, compare payroll costs to your production and calculate the costs of proposed raises against your production goals.
“As an Office Manager, I’ve seen a great difference in my practice since starting with Sharyn. Three years ago our staff was in turmoil with a lot of infighting and gossip and some jealousy directed towards me.
I had given up because everything I did was judged. Now I have learned to have more one-to-one communication and by being more vulnerable with individuals I found my leadership voice. As a team, we’re all focused on the same goals.
Last year, in August we produced $88,000. This year we’re on track to produce $111,000 this month. I know it’s because we learned how to follow through with patients and communicate our expectations while building our systems.
Sharyn has gotten us out of our comfort zone and inspired us to dream bigger and it works.”