Services
We Begin by Asking You 3 Diagnostic Questions
Then we choose a program that fits you.
7 Programs to Choose From
The Resilient Leader Program
For dentists who are motivated to build their leadership skills and achieve maximum results within one year.
The Resilient Leader: Our Flagship Program
Grow your leadership skills and make lasting change
What You Get:
Team Diagnostic:
Get insights about your team dynamics and a detailed treatment plan with recommended changes.
Annual Plan:
Make insightful decisions based on your statistics with a business plan that forecasts and tracks your production, collection and expenses.
Monthly Calls:
Learn leadership & management skills to improve your systems though personalized training, coaching and feedback.
Team Development:
Create a team of self-directed employees who will implement & manage your systems through monthly virtual meetings.
Unlimited Email Support:
Most emails answered within 2 hrs.
Management Tools:
- The Resilient Dentist’s Guide to: Hiring
- The Resilient Dentist’s Guide to: Compensating Employees
- The Resilient Dentist’s Guide to: Changing Your Relationship with Insurance
- Scripts for Patient’s Tricky Questions
- Job Descriptions
- Dental Wage Planner
- Treatment Tracker
- Fee Analysis
The Compensation Kit
For dentists who want to reduce their stress about salaries with a predictable system. Perfect for dentists who want to blend DIY with a consultant’s expertise to guide them.
The Compensation Kit
Everything you need to implement a motivational and fair compensation system
What You Get:
The Resilient Dentist’s Guide to Employee Compensation:Pay the Team without Clenching Your Teeth
A comprehensive, step by step guide that you can implement within 30 days.
Three One-Hour Implementation Calls:
One/one coaching to integrate the system in your practice.
The Dental Wage Planner:
Analyze and forecast your payroll expenses with an easy to use tool.
Tools Tailored for Your Practice:
- Performance Assessment worksheets
- Contract for Performance document
- Compensation Package handout
- Job description templates
- Meeting scripts and tips
The Strategic Leader Program
For dentists who want to build their own leadership and management skills before involving the team.
The Strategic Leader Program
One/one coaching, training and mentoring to build your leadership skills & develop a team of self-directed employees
What You Get:
Annual Plan:
Make insightful decisions based on objective data. We develop production goals that match your practice’s expenses and then track your production, collection and expenses each month so you can identify the strengths and challenges in your systems.
14 one/one coaching calls:
Develop your feedback, leadership and management skills through personalized coaching and training. Each call includes implementation strategies based on your statistics, needs and goals.
Unlimited Email Support:
Most emails answered within 2 hrs.
Management Tools:
- The Resilient Dentist’s Guide to: Hiring
- The Resilient Dentist’s Guide to: Compensating Employees
- The Resilient Dentist’s Guide to: Changing Your Relationship with Insurance
- Scripts for Patient’s Tricky Questions
- Job Descriptions
- Dental Wage Planner
- Treatment Tracker
- Fee Analysis
Focused Problem-Solving Program
For dentists who have one major headache they want to resolve. Can be used for strategic planning, problem-solving or training.
Focused Problem-Solving
Laser-focused advice and tools so you can move forward
On Issues Such As:
Leaving managed care
Finding great employees
Giving effective feedback
Creating robust job descriptions
Mediating a team conflict
Developing an internal referral system
Improving case acceptance
Leading By Your Numbers Program
For dentists who want to understand their cash flow and manage by their numbers. Ideal for self-motivated dentists who are comfortable with excel.
Leading By Your Numbers
Consultant assistance to develop & use two re-useable, easy to understand tools: The Annual Plan and The Treatment Tracker
What You Get:
The Annual Plan tracks statistics including:
- Each provider’s hourly, daily and monthly production
- Production lost from unfilled hours
- Adjusted & UCR production
- Collections and accounts receivable
- Major & minor expenses
- Monthly and year-to-date profit
The Treatment Tracker
- Track case acceptance for new patients and patients of record
- Record patients’ objections to proposed treatment
Three Consulting Calls
- Step by step guidance so you develop realistic goals & can interpret your actuals
Excel Support And Troubleshooting
- On-going assistance via email to troubleshoot excel issues
Team CultureDiagnostic
For dentists who want to understand their team dynamics and practice culture.
The Team Culture Diagnostic Program
Get insights about your team dynamics and a detailed treatment plan for recommended changes.
What You Get:
Team Survey:
Online questionnaire to elicit your employees feedback about the practice’s systems, your leadership and their ideas for improvement
One/One Interviews:
Individual 30-minute conversations with each employee so they can share their insights, goals, feelings and recommendations
Findings & Recommendations:
A detailed description of your team dynamics, the practice’s strengths & challenges and a robust list of recommendations so that you have a roadmap for changes
Laser-focusedCompensation Call
For dentists who have a challenging employee compensation issue they need to resolve.
The Laser-Focused Employee Compensation Call
Actionable strategies to resolve a thorny compensation issue or question.
Get hyper-focused consulting about employee compensation. Sample topics:
Tips to complete the Dental Wage Planner
Analysis of your practice’s salaries
Determining fair & appropriate salaries
Negotiating compensation with job applicants
Phasing out of a bonus plan
Rewarding highly compensated employees
Matching hygienists compensation to their production
Managing Your TeamRoundtable
For dentists who long for a community of peers to help them tackle the eternal question: Why don’t my employees do what I want them to do?
Managing Your Team Roundtable
In five 90-minute monthly meetings, we’ll answer the question: What do you need to do differently so that your team is self-directed, self-aware and self-motivated?
Topics Include:
Is it them or is it me? Am I an “accidental diminisher leader”?
Feedback failures: Why is it so hard to give good feedback?
Is it possible to inspire employees to be self-motivated?
How to know when to let them go
Transforming team meetings from dreadful to productive
To join the next cohort of the Managing Your Team Roundtable, schedule a call with Sharyn.