Enriching the Lives of Dental Leaders

Enriching the Lives of Dental Leaders

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My Team Doesn’t Care

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Dear Sharyn,

My team have made it clear that this is just a job to them. The don’t volunteer to help out or do anything outside their job description. If we run out of toilet paper, none of them will replace the roll. They just don’t seem to care as much as I do or as much as I want them to.

L.M. Florida

Dear L.M.

Imagine a plate of bacon and eggs. Now think about the difference between the pig and chicken who contributed to that plate. The pig is committed but the chicken is just interested. You, my friend, are the pig. You are all in because it is your name on the door. Your team, however, are chickens; they drop their “eggs” and leave for the day. Although you cannot expect your team to have the same commitment as you do, you can create a better culture where employees WANT to be more involved and invested. It is time to do some soul searching about why your current team doesn’t feel like this and how you’ve created or contributed to their detachment.

A mentor used to say, “everything is in your practice because you put it there.” So – what are you putting in your practice?

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Enriching the Lives of Dental Leaders

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Inspired Us to Dream Bigger, and it Works

“As an Office Manager, I’ve seen a great difference in my practice since starting with Sharyn. Three years ago our staff was in turmoil with a lot of infighting and gossip and some jealousy directed towards me.

I had given up because everything I did was judged. Now I have learned to have more one-to-one communication and by being more vulnerable with individuals I found my leadership voice. As a team, we’re all focused on the same goals.

Last year, in August we produced $88,000. This year we’re on track to produce $111,000 this month. I know it’s because we learned how to follow through with patients and communicate our expectations while building our systems.

Sharyn has gotten us out of our comfort zone and inspired us to dream bigger and it works.”

–Sharon St Pierre, Sperbeck Dental Care

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